After the reopening of the portal parties were asked to submit all disputes that would have been submitted during the pause, as well as, keep up with current submissions.
FHAS has been working diligently through all of our assigned disputes and determining eligibility as quickly as possible. As a result, parties have been receiving a large quantity of offer and payment requests that are due on the same day. We have received extension requests for these offers and payments as parties do not have the capacity to handle the number of disputes we are requesting. The entities received confirmation from CMS that we can provide extensions for offer and payments up until January 17th, 2023 due to these extenuating circumstances.
If you are a party who is unable to keep up with the volume of requests you are receiving from FHAS, please reply to this email with;
- Dispute numbers you would like an extension for or FHAS can access these disputes ourselves if you provide the email associated with your disputes, their due date, and how many you would like to extend.
- The reason for extension; staffing shortage, overwhelming number of disputes, etc.
Entities were also given the option to extend the deadline for additional information requests. If you are receiving addition information requests faster than you can answer them reply to this email and we will grant extensions.
There are no other updates at this time.
